You have the right to cancel your subscription at any time. To cancel, log in to your account and follow the cancellation process outlined on the website.
If you cancel your subscription before the end of your billing cycle, you will not be charged for the next cycle, and your subscription will remain active until the end of the current cycle.
Refunds may be considered under certain circumstances, subject to evaluation by our customer support team.
Subscription fees or charges made for additional services or features are generally non-refundable.
Refunds will not be provided for any amounts paid for services already rendered or benefits utilized within the subscription period.
Non-Delivery of Promised Services:
If we fail to provide the services or features promised as part of your subscription, please contact our customer support within a reasonable time frame to report the issue.
We will assess each case individually to determine the appropriate resolution, which may include a refund or alternative compensation.
In the event of any unauthorized transactions or suspicious activity on your account, please report it immediately to our customer support team.
We will investigate the matter promptly and take appropriate action, which may include refunding the unauthorized charges.
Modification of Services:
We reserve the right to modify, suspend, or discontinue any services or features offered on our matrimony website at any time without prior notice.
In such cases, you will not be eligible for a refund for the unused portion of your subscription.
Please review our detailed terms and conditions for further information on our refund and cancellation policy. If you have any questions or need assistance, please contact our customer support team, and we will be happy to help."
It's advisable to consult terms and conditions or reach out us in customer support for accurate and up-to-date information regarding refund and cancellation policy.